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Questions about Klarna

Klarna is a payment service allowing you to choose how you pay:

  • immediately at checkout with no lengthy forms or password
  • 14 or 30 days after delivery
  • Slice it into 3 monthly instalments, interest free*!

*UK customers can split their payments interest free. Customers with billing addresses in other countries may pay interest at a maximum rate of 18.9%.

Just shop on alulaclothing.co.uk and check out as normal. At checkout, choose the Klarna payment method.

You will be directed to the Klarna website to register and provide payment details.

If you’ve used Klarna before, just log in to your Klarna account.

Then complete your order – easy!

Klarna is currently available for customers in the UK, US, Sweden, Norway, Finland, Denmark, Germany, Austria, Netherlands and Switzerland, but is likely to be extended to other countries in the future. Your payment options may vary slightly depending on your country: visit https://www.klarna.com/international/availability/ for a full list of international Klarna services available.

If you choose to pay in 3 equal monthly instalments, Klarna will tell you when your monthly statement is ready and when it’s time to make your payment either by text or e-mail depending on what you choose. If a payment is due, you need to pay at least the minimum amount each month (though only paying this amount will increase the total interest you have to pay). That’s why Klarna recommends you pay the interest-saver amount shown on your statement each month which will keep you on track to pay your purchase in full in the originally specified Slice it promotional period.

Klarna has a specially trained team to step in and help you should you run into any difficulties when it comes to meeting your repayments. Just give them a call on 020 300 50833.

Your items will be delivered according to our standard timeframes whether you checkout with Klarna or another method.

In the unlikely event that your goods do not arrive or arrive broken, or you receive the wrong goods, you don’t pay!